Privacy Policy

• Account information: your name, email, password, and business type when you sign up.
• Content you create: the forms, questions, settings, and the responses your forms collect.
• Payment information: handled by our payment processor (Stripe). We see limited billing details, not your full card number.
• Usage information: basic analytics like pages viewed and features used, so we can improve the product.
• Technical information: your device, browser, and approximate location from your IP address, plus cookies needed to keep you logged in.

• To provide and operate the service: generating workflows, storing submissions, sending follow-ups.
• To process payments and manage your subscription.
• To support you and respond to your questions.
• To improve and secure the product, and to detect and prevent abuse.
• To send important account and service messages. Marketing emails are optional and you can unsubscribe.

We don't sell your personal information. We share it only:

• With service providers who help us run Intako (for example, hosting, email delivery, and Stripe for payments), under agreements that protect your data.
• When the law requires it, or to protect the rights, safety, and security of our users and the service.
• As part of a business transfer, such as a merger or acquisition, with notice to you.

Some of these providers (for example hosting, email delivery, file storage, and payments) process data in the United States and other countries. Where we transfer personal data out of the UK or European Economic Area, we rely on an appropriate safeguard, such as the Standard Contractual Clauses or the UK International Data Transfer Agreement, to protect it.

When people fill out a form you built, the information they submit belongs to you, and you are the data controller for it, and Intako processes it on your behalf. You're responsible for telling your respondents how you'll use their data and for having a lawful basis to collect it.

We keep your information for as long as your account is active and as needed to provide the service. If you delete your account, we delete or anonymise your personal data within a reasonable period, except where we must keep some records for legal or accounting reasons.

We use industry-standard measures (encryption in transit, access controls, and trusted infrastructure providers) to protect your data. No system is perfectly secure, but we work to keep your information safe and to notify you if something goes wrong.

Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to certain processing. You can manage most of this from your account settings, or contact us and we'll help.

We use cookies that are necessary to keep you signed in and to remember your preferences, plus a small amount of analytics to understand how the product is used. You can control cookies through your browser settings.

We may update this policy as the service changes. If we make a significant change, we'll give reasonable notice. The "last updated" date at the top always shows the current version.

Questions about your privacy? Email us at privacy@intako.net.